Effective October 5, 2026
Prices, packages, and other details on this website are general information. Your approved quote confirms the exact price and scope of your job, and the terms below apply to every quote and service.
These terms apply to every quote, invoice, and service Blue's Window Cleaning LLC provides to you, the customer named on the quote.
Your approved quote lists the price, package, and scope of your job, and it controls if it ever differs from these terms. If you're a maintenance member, your Maintenance Membership Service Agreement also applies and comes first.
Your price is the one on your approved quote, and any change is confirmed with you before work starts.
How we price. Prices are based on your home's size, number of stories, condition, access, and the package you choose. Any extra charges or discounts are listed on your quote.
How long a quote is good for. Quotes are valid for 30 days from the quote date. After that, we'll confirm current pricing before scheduling.
Changes on arrival. If we find conditions that differ from your quote, like added windows, heavy buildup, access changes, or heavy gutter debris, we'll show you and confirm any price change before starting. If you decline the change, we won't start that part of the work.
Discounts. Monthly and Quarterly maintenance members get 15% off add-on services, as described in their Membership Agreement. Promotions can't be combined with each other or with member discounts unless we approve it in writing.
Your quote names the service and package, and this section defines what each one includes. Anything not listed is extra and is only done when quoted in writing.
Window cleaning
Basic — Exterior window cleaning: Exterior glass, exterior frame wipe, and standard screen cleaning or removal as applicable
Deluxe — Inside and outside window cleaning: Interior and exterior glass, frame wipe, and standard screen cleaning or removal as applicable
Premium — Inside and outside cleaning with track detail: Everything in Deluxe, plus track detailing as specified in your quote
Track detail covers accessible, standard residential tracks in serviceable condition. It doesn't include restoring damaged, painted, oxidized, or heavily deteriorated tracks.
Not included unless quoted in writing: hard-water restoration, construction cleanup, paint or adhesive removal, repairs, and unusual access work.
Solar panel cleaning
Basic — Maintenance Wash: Purified-water, soft-brush cleaning of every panel, with a before/after photo report
Deluxe — Deep Clean: Pre-treatment of droppings and stubborn spots, panel-safe cleaning solution, frames and rails, and a full purified-water rinse, with a photo report
Premium — Year-Round: A Deep Clean now plus a prepaid Maintenance Wash about 6 months later (see Section 8)
We use cleaning products made for solar panels and never pressure wash panels. Repairs, wiring, electrical troubleshooting, panel removal, and system maintenance aren't included.
We don't guarantee any change in energy production; your monitoring app is the best way to compare before and after. If your system is leased or under a service contract, you're responsible for confirming that third-party cleaning is allowed.
Gutter cleaning
Basic — Clean-Out + Flush: Clean all gutters, bag and haul away debris, and flush every downspout, with before/after photos
Deluxe — Roof Blow-Off: Everything in Basic, plus blowing debris off the roof and valleys so it doesn't wash back into the gutters
Premium — Brightening: Everything in Deluxe, plus removing black streaks from the outside of the gutters
Heavy debris. Prices assume normal debris. Packed gutters, plants growing in them, heavy buildup from overhanging trees, or gutters not cleaned in years add a heavy-debris charge to any package. If we find heavy debris on arrival, we'll show you and confirm the price before starting.
Tile roofs. To avoid cracking tiles, we work from the ladder or roof edge, so debris out of safe reach may remain.
Brightening. Results depend on your gutters' age, finish, and staining.
Not included: gutter repairs or re-hanging, gutter guard removal or reinstallation, underground drain clearing, roof washing or moss removal, and pressure washing.
Screen mesh replacement
We remove old mesh, install new mesh and spline, and reinstall your screens, on-site or in our shop as your quote notes. Your quote lists the mesh type (standard fiberglass, pet, solar, or other) and the number of screens.
Not included unless agreed in writing: glass repair, frame repair or replacement, bent-frame correction, hardware replacement, and custom fabrication. Special-order materials may require a deposit, which may be non-refundable once the materials are ordered.
Please have work areas clear and accessible when we arrive, and give at least 48 hours' notice to cancel or reschedule.
Access. Unlock gates, share any gate codes, secure pets away from work areas, and give us access to an outdoor water spigot. If an area is blocked, unsafe, or not ready, we may skip it without changing the quoted price, and we'll tell you what we skipped.
Sprinklers. Please turn off sprinklers on service day. Sprinklers that reach glass or panels leave new spots, which our guarantee doesn't cover.
Weather and safety. We may reschedule for rain, wind, extreme heat, other unsafe conditions, or scheduling reasons, at no cost to you. We'll let you know as soon as we can.
Scheduling deposit. One-time services, including first visits, require a deposit of 10% of the quoted price to hold your appointment. It's applied to your total. If you cancel or reschedule at least 48 hours before your appointment, we'll refund your deposit or move it to the new date. With less than 48 hours' notice, the deposit isn't refundable. If we reschedule for weather or safety, your deposit moves to the new date.
Your cancellations. For one-time services, cancellations with less than 24 hours' notice may be charged 50% of the scheduled price. The same applies if we arrive and can't get access to the work area. Any deposit you've paid counts toward this fee.
Please clear the area around your windows and open all window coverings before we arrive, so we can clean every window safely.
Furniture and belongings. Please move furniture, decor, knickknacks, plants, and other items away from windows and off sills, inside and out. We don't move heavy furniture, fragile items, electronics, or valuables.
Blinds, shutters, and curtains. Please open or raise all blinds, shutters, and curtains before we arrive. If they're left closed, we may need to move them to reach the glass, and we aren't responsible for any damage to them.
Interior visits. Someone 18 or older must be home while we clean inside.
Skipped windows. To protect our team, your home, and your belongings, we may skip any blocked or unsafe window at our discretion. We'll tell you which windows we skipped, and the quoted price doesn't change.
Payment is due when the work is completed, less any deposit you've paid, unless your quote or Membership Agreement says otherwise.
Prepaid packages. Solar Year-Round is paid in full, for both cleanings, on the day of the first cleaning.
How to pay. We accept cash, check, and major credit cards.
Late payments. Balances unpaid after 30 days may be charged 1.5% per month or the most allowed by law, whichever is less. We may also pause future service until your account is current.
Returned checks. A returned check may be charged the service fee California law allows.
Billing questions. If a charge looks wrong, contact us first and we'll fix it or explain it.
If any work we did isn't right, tell us within 7 days of the visit and we'll come back and redo those areas at no charge.
Check-ins. We'll check in by phone or text 1–2 days after every visit.
What it covers. The guarantee covers the quality of our work on every service. It doesn't cover conditions outside the service scope, such as etching, mineral burn-in, seal failure, or pre-existing damage.
New dirt and weather. It also doesn't cover new dirt, rain, sprinkler spots, pollen, bird droppings, or storm debris after the visit. Monthly and Quarterly members get between-visit touch-ups for new spotting on exterior glass under their Membership Agreement.
Screen workmanship warranty. Screen mesh replacement has a 30-day limited warranty against improper installation. It doesn't cover misuse, pets (unless pet-resistant mesh), weather, vandalism, customer damage, pre-existing frame issues, or a mesh you chose that doesn't suit the frame or its use.
Prepaid visits never expire, and we'll book your return visit before we leave.
If we can't complete it. If a prepaid visit can't be completed, we'll refund it.
If you move. If you move before a prepaid visit, you choose: a refund for that visit, or a transfer to the home's new owner.
Solar Year-Round refunds. The package savings apply only when both cleanings happen. If the return Maintenance Wash doesn't happen, your refund is what you paid minus the regular price of the Deep Clean.
We're not responsible for pre-existing damage or for conditions we didn't cause through our own negligence.
We'll point out problems we notice and may photograph them before we start. Common examples:
Glass: scratches, etching, mineral burn-in, fabrication debris, failed seals (fogging between panes), and fragile or aged glass.
Hard water: stains that don't come off with standard cleaning.
Screens and frames: brittle, bent, warped, or oxidized frames, and fit problems that show up when screens are removed or reinstalled.
Tracks: damaged, painted, oxidized, or deteriorated tracks.
Gutters and drains: aged or brittle gutters, existing leaks, loose spikes, hangers, or brackets, and clogs in underground drains.
Solar and roofs: existing panel, wiring, or mounting problems, brittle or cracked roof tiles, and hidden roof damage.
Yard: small soil or lawn marks from ladder placement.
If you believe we damaged something, tell us within 48 hours of the visit so we can inspect it before any repair.
Our liability. Our liability for any claim is limited to correcting the service or refunding the affected work, and won't exceed the amount paid for the specific service involved. We're not responsible for incidental or consequential damages.
What the law requires. Nothing in these terms limits any liability that California law doesn't allow us to limit.
We take before/after photos to show our work and to record existing conditions.
Photos in our marketing. We may share photos of our work without your name, address, or house number. Tell us anytime if you'd rather we didn't.
Calls and texts. By giving us your phone number, you agree we may call or text you about quotes, appointments, check-ins, and your account. Reply STOP to stop texts, and we'll reach you by phone or email instead.
We may decline or stop work for safety or conduct reasons, and you'll pay only for work completed.
Reasons include unsafe conditions (such as aggressive animals, bee or wasp nests, electrical hazards, or unsafe roofs), denied access, repeated scheduling conflicts, non-payment, or abusive behavior toward our team. Membership cancellations follow your Membership Agreement.
These terms are governed by California law, and any disputes will be handled in Yuba County, California.
Full agreement. Your approved quote, these terms, and any signed Membership Agreement are our full agreement. Changes and approvals must be in writing, and text or email counts.
If a term can't be enforced. The rest of these terms still apply.
Updates. We may update these terms. The version attached to your quote applies to that job.
Questions. Call or text 916-840-7693, email info@blueswindowcleaning.com, or visit blueswindowcleaning.com.
Effective date. 10/05/2026
Approving your quote, booking service, or letting us begin work means you've read and agree to these terms.